How to Cancel

Message us

WhatsApp +91 95604 93700 with your booking reference, or call +91 95604 94001 between 9am and 9pm. Tell us you want to cancel and we will confirm what the refund comes to before anything is processed.

We do it this way rather than putting a Cancel button in your account deliberately. Cancellation is irreversible and the dates go back on sale immediately — a confirmation in a conversation is worth more than a modal you clicked past.

Check the timing first

What you get back depends entirely on how many days there are between now and your check-in:

7+ days — everything you paid
3 to 7 days — half
under 3 days — nothing

If you are near a boundary, it is worth knowing which side of it you are on. Ask us and we will tell you plainly, including if waiting a day costs you money.

What we will confirm before processing

the booking and dates being cancelled
the amount you paid
the refund that follows from the policy
where it is going back to

Once you say yes, the cancellation is processed, the refund is initiated, and you get written confirmation on WhatsApp and email.

Changing instead of cancelling

If your plans have moved rather than collapsed, ask about moving the dates before you cancel. Where the house is free, that is usually easier and cheaper for you than cancelling and rebooking. See changing dates or guests.

Something has gone wrong and you are not sure cancelling is the answer

Tell us the problem first. If the house cannot deliver what you booked, that is on us to fix and the cancellation policy is not the relevant document.