One Cancellation Policy, Every Home

There is a single cancellation policy across all 39 of our homes. You do not have to check which one a particular property uses, because there is only one, and it is this:

| When you cancel | What comes back | | --- | --- | | 7 or more days before check-in | 100% of what you paid | | 3 to 7 days before check-in | 50% of what you paid | | Under 3 days before check-in | Nothing |

Days are counted to your check-in date. Cancelling on the seventh day out still earns a full refund; the eleventh hour of the third day does not.

Calculated on what you paid

If you paid a part of the booking rather than all of it, the percentage applies to the amount you actually paid. Paid a part, cancelled ten days out — that part comes back whole.

Why one policy

Because we operate every home on this site ourselves. There is no host setting their own terms on a listing, so there is no reason for you to encounter Flexible, Moderate and Strict tiers and have to work out which you agreed to. One set of rules, stated the same way on every property page, in the cancellation policy and in your confirmation.

Emergencies

A medical emergency, a death in the family, a natural disaster, a flood that closes the road to the house — these we look at individually, and we have waived the policy for all of them. It is not an entitlement and we will ask for something in support, but ask. WhatsApp +91 95604 93700 and explain; the worst outcome is the policy you already had.

If we cancel

If we cannot honour a booking — something breaks at the house, something makes it unsafe — you get all of your money back, whenever it happens and whatever the table above says, and we will try to move you somewhere comparable first. The policy above governs cancellations by you, not by us.