What Happens After You Pay

Straight away

A confirmation page with your booking reference — a short code like HZ-XXXXXX. Keep it; it identifies your booking in every conversation afterwards.

Within a minute or two

On WhatsApp, to the number you gave: the home, the dates, the guest count, the amount paid and the reference.

By email: the same, with the full price breakdown.

If neither arrives within ten minutes, the usual cause is a mistyped number or email. Your booking is fine — WhatsApp +91 95604 93700 with your name and dates and we will resend.

Before you travel

You get a link to your own trip page. It carries the address and map, directions, the caretaker's phone number, check-in and check-out times, the house rules, and whatever you asked for in special requests. It updates if anything changes, so it is worth using rather than screenshotting.

If you paid a part rather than the whole, you will get a reminder with a payment link before the balance is due.

Your invoice

A GST invoice is raised against the booking and available from your bookings. If you need it addressed to a company with a GSTIN, tell us before check-out — changing it afterwards means cancelling and re-issuing the document, which is possible but slower.

If a detail is wrong

Dates, guest count, spelling of your name, the phone number — WhatsApp us. Fixing it a month out is a two-minute job. Fixing it the night before your stay is not always possible.